Terms And Condition


Welcome to JEELO wold ! This is an internet based e-commerce portal owned by duly registered Grocmed Supermart (India) pvt ltd. This terms of use (‘’Terms”) apply to all users of www.jeelo.co.in(the’’Website”). References in these terms to ‘’we” or ‘’us” or‘’ company” or ‘’website” are references to Grocmed.com and “you” as users/customers of Grocmed.com

The use of www.jeelo.co.in and the services, subscriptions provided are subject to the rules and regulations, policies, notices, terms & conditions set forth in this terms of use, as may be posted on the website from time to time. So please read the terms carefully before joining with the company.


All the textual, graphical, user interface, photographs, trademarks, logos, music, sound, artwork and/or any other content appearing on this site are the property of the Company. Modifying, Copying or reproducing any of the available content(s) for the commercial purpose is strictly prohibited .

You may view, copy. print and use content contained on this Website solely for your own personal use i.e. for information and non-commercial purposes only. You shall not make any negative or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us or otherwise engage in any conduct or action that might tarnish the image or reputation, of JEELO.

All trademarks and name mentioned in the Website are registered trademarks of the Company. JEELO reserves the sole rights to edit or delete any contents, images. graphics listed on this website.


The only supermart trademark of Jeelo/BestOBest is owned and operated by Grocmed Supermart (India) Pvt Ltd.(GSL).


jeelo.co.in has taken sufficient efforts to ensure the accuracy and integrity of information and related materials provided by the Company on this Website, however the Company is not responsible for misprints, out-of-date information. completeness of any data, technical or pricing inaccuracies, typographical or other errors appearing on this Website.

Information and related materials are subject to change without any notice. JEELO reserves sole rights to reject or cancel any order in the event of failure in trust over the customer due to any invalid/incorrect information, payment details etc.


In jeelo.co.in website all the products (including but not limited to software) and materials and services, included on or otherwise made available to you through this site are provided "as is" and "as available" basis without any representation or warranties, express or implied by JEELO lifestyle.

Product description or other content of the Website is current, accurate, reliable, complete or error-free and assumes no liability in this regard. The images shown in the site are only for the reference purpose; User shall not take inference based on the product pictures.

The price indications on the Website may vary due to some technical issue, typographical error or difference in product information and the Company shall not be liable for the changed prices during the transaction. Prices, products and Services may change at jeelo.com discretion.


Customer may be able to add wallet money /pay via Debit card, credit card, UPI or Net banking. No credit card or any other financial details will be stored on the website.

While subscribing to any services or availing payment methods available on the JEELO mobile app or jeelo.com. the User is solely responsible for the accuracy and completeness of the any data like credit, debit, net banking or any other mode of transfer details.

We will not assume any liability or be responsible, in respect of any loss or damage arising directly or indirectly to You due to lack of authorization for any transaction(s) or exceeding available limit or any payment issue arising out of the transaction, or Decline of transaction for any other reasons. At jeelo.com the product pricing and payment made shall be in Indian Rupees only.

Use of payment facility shall not render Company liable for the non-payment, non-delivery, non-receipt, damage, breach of warranties and representations or frauds as regards the products / services listed on our website.

Once membership payment is done or money added into wallet, the member will receive the unique member ID for enabling/opting future benefits/deal/offers/purchase. Henceforth he can use his ID for future login.

70% amt of members / wallet holders will be refunded once member opt for deregistration with the company & should not have availed any benefit / purchase in the first month. Money/wallet amt will not be refunded if in case of availed benefits/purchase in the first month .

For Vendors registration the process will be the same to become our authorized vendor. Delay in delivery beyond Stipulated time frame by the vendor , company shall levy penal charges on Vendors i.e. Rs. 150/day subsequently till the time of delivery day. 50% amt of vendors security deposit will be refunded once they opt for termination of agreement with the company.


Members should not disclose their Shipment order OTP(you will receive via SMS once purchase order is placed/submitted) to the vendors unless and until the shipment arises/reach to you at your doorstep. If you did not follow the process then in that case the JEELO will not be responsible for your non receipt of your product and will assume that the shipment process is completed.


We accept order cancellation within 1 working day from the time of your purchase after which the order/product shall not be cancellable. For cancellation an order just mark a mail to us or call directly to our Customer Support team to request an order cancellation. The support team will confirm the request, after which the cancellation shall be initiated.

Please note it may take 3-4 days to reflect the reset amount in your wallet/membership card account. jeelo.co.in reserves the right to refuse or cancel orders in case of inaccuracies in product pricing on our Mobile App/website and or stock unavailability. We may also require additional information or verification before accepting any order.

We will contact you if additional information is required to accept your order; also if all or any portion of your order is cancelled. Any promotional voucher used for the cancelled orders may not be refunded.


If you are not satisfied with your Product for any reason, you can return the product within 3 to 4 days of purchase.


If the customer receives a damaged product / incorrect product then he/she shall contact the customer support team and/or send an email at jeeloworld@gmail.com & the replacement will be processed only after receiving the damaged or incorrect product. Wallet holder/ member can opt for replacement of damaged or undesirable product with the satisfactory product replacement within 5 working days by our vendor.


We indemnify our Members/ Wallet holders for the security of their membership fees amt with the indemnity bond duly signed by both the parties in case of needed.


Currently we are delivering all our shipments free of cost. Delivery of the product will be as per the delivery list mentioned during order placement. Customer would be intimated of delivery status and timings in advance by our vendor .

Members should not disclose their Shipment order OTP(you will receive via SMS once purchase order is placed/submitted) to the vendors unless and until the shipment arises/reach to you at your doorstep.

During product delivery process, the customer is requested to check and verify the quality, quantity and details of your products being delivered to you. To ensure that the customer is fully satisfied with the product delivered, please submit your valuable feedback on our service & products to serve you better in future.


The website may contain links to other websites (i.e. "Linked Sites"). jeelo.co.in is providing these links to you only as a convenience and Inclusion of any such website on our Website does not imply approval or sponsorship or endorsement of the linked website. We are not responsible for any accuracy, content, opinions express in such linked websites. jeelo.co.in is not responsible for any form of transmission, whatsoever, received by you from any of such Linked Site. Such linked websites are not investigated or monitored for accuracy or completeness by us. The users shall verify the accuracy of all information on their own before relying on such information.


At jeelo.co.in we understand that you and Your Information is one of our most important assets and we are committed to safeguard and preserve the privacy of our visitors. This website is owned and managed by our company brand Jeelo Lifestyle.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site. Please note that you can visit the site and browse without having to provide personal details. During your visit at our site you remain anonymous unless you create an account and fill your details. You may note that We adopt reasonable security measures to protect Your password or any other personal details provided by you, from being exposed or disclosed to anyone including the Platform.

We reserve the right to modify this Privacy Policy and it is subject to change at any time without notice. We do update this Policy from time to time so please do review this Policy periodically.

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